Warranty

EFITMENT MANUFACTURER LIMITED WARRANTY

THIS WARRANTY ONLY APPLIES TO THE UNITED STATES DOMESTIC MARKET

All EFITMENT products are guaranteed to the original purchaser subject to the terms and conditions as stated in this Limited Warranty. This warranty is limited to the non-commercial use of EFITMENT products purchased in the United States. EFITMENT warrants its products to be free of manufacturing defects in materials and workmanship to the original owner/purchaser of the product for standard household use.

CYCLES, RECUMBENT BIKES, ELLIPTICALS, ROWERS, & TREADMILLS:

  • Structural Frame —————— 3 Years
  • Other Parts & Components —– 90 Days

ACCESSORIES, STEPPERS, MINI EXERCISE BIKES, & UNDER DESK ELLIPTICALS:

  • Structural Frame ——————- 1 Year
  • Other Parts & Components —– 90 Days

This warranty is non-transferable between purchasers and owners of the product. Effective date of warranty based on date of purchase, and any warranty claim MUST include the original sales receipt as proof of purchase from an authorized distributor/reseller. The product must be purchased in brand new condition and not be used or refurbished in any way shape or form. Any commercial and/or industrial use of EFITMENT products including but not limited to commercial gyms, shared facilities (apartments, condos, and residential associations) and similar environments will automatically VOID the warranty. If you would like to confirm eligibility on warranty please contact us at service@zoovaa.com.

EFITMENT is not responsible for any damage or product failure due to improper assembly, misuse or the failure to properly assemble the product. Proper care and maintenance for all products is standard, like any other product to ensure proper functionality and a long lasting product.

For service & help after the warranty period has expired, we do have replacement parts available for purchase. Please contact us for a quote on prices here. We do encourage the customer to contact local fitness equipment repair shops or repairmen for assistance in troubleshooting assessment, repairs of their item if they feel inadequate to make the repair themselves or are uncertain how to do the repair.

Local Repair/Installation Services are not covered by EFITMENT and are covered by/at the customers responsibility.


EXCLUSIONS – NOT COVERED UNDER WARRANTY:

This warranty will not cover any damages that might be caused by the product. (In some instances States do not allow for such limitations, so this may not apply to all owners).

EFITMENT may, at its discretion, provide new or equivalent-to-new refurbished parts in good working condition, or repair or replace the products returned to EFITMENT. If product is no longer available or discontinued EFITMENT may, at its discretion, replace with a similar item. Any replacement unit or replacement part whether new or refurbished will have a continued warranty from the original date of purchase only. EFITMENT has the full rights to inspect any EFITMENT products reported as defective prior to repair or replacement. Any repair or replacement EXCLUDES shipping, labor, assembly or re-assembly and any other consequential or special costs or damages associated with return, replacement and assembly of your product.

The following are not are covered under the limited warranty:

  • Damage or defect resulting from failure to follow instructions manual
  • Normal wear & tear on items/parts such as, but not limited to, pulleys, brake pads, tension knobs, cords, footings, rubber grips, end caps, pop pins, seats, seat adjustment knobs, scratched parts, broken covers, paint & finish, and any & all other cosmetic damages
  • Wear items/parts pertain to components that might need to be replaced due to wear & tear resulting from normal usage
  • Improper storage, assembly, altering/modifying equipment in anyway, misused, abused, is subject to accident, or is improperly maintained
  • Repair for any noises such as, but not limited to: squeaks, clunks, thumps, or grinding resulting from poor or lack of preventive maintenance

EFITMENT reserves the rights to modify the warranty at any time, it being understood that any such modifications will not supersede warranty conditions that are applicable at the time of the original sale of products in question.


SUPPORT –

Please forward any support and/or warranty inquiries to EFITMENT at service@zoovaa.com.

DISCLAIMER OF WARRANTY
 EXCEPT FOR THE LIMITED WARRANTY PROVIDED HEREIN, TO THE EXTENT PERMITTED BY LAW, EFITMENT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES MAY NONETHELESS EXIST BY OPERATION OF LAW, ANY SUCH WARRANTIES ARE LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. LIMITATION OF LIABILITY REPAIR OR REPLACEMENT OF THIS PRODUCT, AS PROVIDED HEREIN, IS YOUR EXCLUSIVE REMEDY. EFITMENT SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST REVENUES, LOST PROFITS, AND RENTAL OF REPLACEMENT EQUIPMENT, DOWNTIME, AND DAMAGE TO PROPERTY, AND THIRD-PARTY CLAIMS, ARISING OUT OF ANY THEORY OF RECOVERY, INCLUDING WARRANTY, CONTRACT, STATUTORY OR TORT. NOTWITHSTANDING THE TERM OF ANY LIMITED WARRANTY OR ANY WARRANTY IMPLIED BY LAW, OR IN THE EVENT THAT ANY LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL EFITMENT ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE.